Attention Workforce Manager Customer API Users

We have transitioned to a new URL. The current Developer Portal is being deprecated, and in order to avoid any lapse in service or communication with the API you will need to update your integrations to use the new Customer API Host URL and API Key.

In order to complete this process, please follow the below steps:

Step 1 - Visit the new Developer Site (https://developer.actsoftworkforcemanager.com) and sign up for the Customer API on the new portal and generate a new API Key. You can use your existing Username and Password to sign in to the new site.

Step 2 - Update your existing integrations to use the new site Base URL and API Key. All methods and parameters will remain the same, the base URL will just need to update from "https://customerapi-workforcemanager.att.com/" to "https://developerapi.actsoftworkforcemanager.com/"

Step 3 - Verify your integration with the new URL and Key.

For any questions please contact us at: APISupport@actsoft.com

Go to new Developer URL

API Documentation

Developer Support

Getting started

Check out the automatically generated API Documentation that describes how to use the APIs and includes code samples in multiple languages. The API Console allows you to directly interact with the API right here in the developer portal.

Whether you’re trying to do something simple, or something unique and complicated, we can help. Or, if you have questions or need additional support, contact us by web or email us at APISupport@actsoft.com.

You’ll need to sign up first, with your name and email and to get your API key. Create a secure password, and then you’re ready to go!

You can also Watch a quick getting started video